Medicare's GUIDE Model is available now Check eligibility
Frequently asked questions

Clear answers for the next step.

Start with the questions families ask us most. If you need something more personal, a care guide is ready to help.

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01What is the Medicare GUIDE Model?+

GUIDE is a Medicare program designed to improve quality of life for people living with dementia and reduce strain on unpaid caregivers through coordinated care, education, 24/7 support and eligible respite services.

02Who may be eligible?+

People with diagnosed dementia who are enrolled in traditional Medicare may qualify. A quick eligibility check is the easiest place to begin.

03How much does Healthspan support cost?+

GUIDE services are available at no cost to eligible Medicare beneficiaries.

04What does a care navigator do?+

Your care navigator helps organize the plan, connect services, answer questions and keep the family and care team aligned.

05Is caregiver support included?+

Yes. Caregiver education, guidance and eligible respite services are core parts of the GUIDE experience.

06Where does Healthspan operate?+

Healthspan currently supports communities in Florida, Arkansas, Connecticut, Indiana, Maryland and Massachusetts.